Effective Date: July 4, 2025
This Privacy Policy describes how myhvacoffice.com and mainstreetmep.com (“Website”), owned and operated by HVAC Office Solutions LLC, doing business as Mainstreet MEP, collects, uses, stores, and discloses your information. Mainstreet MEP is both a program of HVAC Office Solutions LLC and a registered DBA (doing business as) under the same legal entity.
By using the Website or any of our programs, software, reports, products, or services, you consent to the terms of this Privacy Policy.
1. Geographic Restrictions
Our website, software, and services are intended only for use within the United States of America. Any access, registration, or use of our tools or programs from outside the U.S. is strictly prohibited, including but not limited to:
- Website access
- Report subscriptions
- Email-based services
- Software integrations
- Assessments
By using this website or any associated services, you affirm that you are physically located in the United States.
2. Information We Collect
We collect information from you when you register, subscribe, connect software, complete assessments, purchase products, or interact with our systems. This includes:
- Personal Information: Name, email address, phone number, business title, and account credentials
- Corporate Information: Business name, structure, entity type, industry, and other firmographic data
- Financial and Transactional Data: Pulled from integrated systems such as QuickBooks Online (QBO) to generate reports
- Assessment Data: Responses submitted through tools like the Value Builder System
- Usage Information: Website behavior, browser type, IP address, and interactions
- Delivery Data: Email addresses used for receiving reports
- Communications: Messages or emails sent to us
3. How We Use the Information
Your information is used to:
- Operate and manage our services and software platforms
- Provide business reports and assessments
- Communicate with you regarding products, services, billing, and support
- Deliver reports via email or through a secure online portal (depending on your subscription)
- Analyze and improve service quality
- Fulfill legal or compliance obligations
- Connect your QBO account to extract financial and transactional data for reporting
All reports are delivered to the email address you provide or made available in a secure portal, and it is your responsibility to manage and protect access to your email and login credentials.
4. How We Share Information
We do not sell or rent your personal, corporate, or financial data.
We may share your information with:
- Third-party service providers strictly for the purpose of delivering our services
- Legal authorities if required by law
- Affiliates, successors, or acquirers in the event of a merger, asset sale, or other structural change
We require all vendors to handle data in a manner consistent with applicable law.
5. Data Collection and Transmission
When you authorize integrations (e.g., QuickBooks Online), our systems extract corporate and financial data to generate reports and dashboards.
Your data may be transmitted securely between connected systems and internal infrastructure via automated processes. You agree to allow this data movement and processing as part of your use of our services.
6. Delivery of Reports and Access to Results
- If you subscribe to report generation, your reports will be emailed to the address you provide and/or made available through a secure online portal, depending on your plan.
- If you complete only the Value Builder Assessment, we store and process that data to provide relevant insights and results.
You are solely responsible for safeguarding your login credentials and email account access. We do not and cannot guarantee security once reports leave our controlled systems.
7. Use of Cookies and Tracking Technologies
We use limited cookies and analytics tools to:
- Recognize repeat visitors
- Analyze how users interact with the site
- Maintain session state for logged-in users
You may opt out of non-essential cookies through your browser settings. Essential cookies are required for site functionality.
8. Data Security, Liability Waiver, and Dispute Resolution
A. Evergreen Security Language and Disclaimer
HVAC Office Solutions LLC and Mainstreet MEP use reasonable administrative, electronic, and physical measures consistent with applicable U.S. laws to help safeguard your data during processing, storage, and transfer.
You acknowledge and agree that:
- No method of data transmission or storage is completely secure, and breaches may occur despite preventative efforts.
- We do not warrant or guarantee the absolute security of any data, including but not limited to corporate, financial, personal, or assessment data.
- You assume all risks associated with electronic transmission of data, including the delivery of reports via email or access via portals.
- HVAC Office Solutions LLC and Mainstreet MEP expressly disclaim all liability for any unauthorized access, interception, breach, loss, or misuse of data, regardless of cause, including negligence.
B. Dispute Resolution, Waiver of Jury Trial, and Arbitration
To resolve any disputes related to our services, you agree to the following:
- Binding Arbitration: Any claim, dispute, or controversy shall be resolved exclusively by final and binding arbitration under the Federal Arbitration Act, conducted in Owasso, Oklahoma.
- Waiver of Jury Trial: You hereby waive any right to a jury trial or court litigation for all disputes related to data use, services, or agreements.
- No Class Actions: Disputes must be arbitrated on an individual basis. No class or representative actions are permitted.
- Governing Law: These terms are governed by the laws of the State of Oklahoma, excluding conflict-of-law rules.
- Enforceability: If any portion of this section is found unenforceable, the remainder shall remain in full force and effect.
C. Indemnification
You agree to indemnify and hold harmless HVAC Office Solutions LLC, Mainstreet MEP, and their affiliates, officers, employees, and service providers from any claims, damages, losses, or expenses arising from:
- Your breach of this Privacy Policy
- Misuse or unauthorized access to your reports or credentials
- Claims relating to data delivery, processing, or storage
9. Children’s Privacy
Our services are not intended for anyone under 18 years of age. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted.
10. Changes to this Policy
We may update this policy at any time. Any updates will be posted here with a new “Effective Date.” Your continued use of our services constitutes your agreement to the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
HVAC Office Solutions LLC (Mainstreet MEP)
13315 E 112th Street North, Third Floor, Owasso, OK 741055
info@mainstreetmep.com
918-398-4284
By using our services, you agree to the terms of this Privacy Policy.